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Warranty

  1. We offer a 30 day unconditional warranty.
  2. All returns must be in their original weddring.com's packaging (Velvet and plastic bag), and must not exhibit signs of being worn or mistreated.
  3. Merchandise which is altered or damaged in any way is not acceptable. Shipping, engraving and personalization charges are not refundable.
  4. All Returns must be authorized. An RMA number is required, or the merchandise will not be accepted. Once an RMA number is obtained, the product must be insured for the full value of the product.
  5. Unauthorized or un-insured packages will not be accepted.
  6. A full merchandise refund will be issued for the purchase amount, less the original shipping costs and any applicable refinishing fees.
  7. To return your ring, please complete the RMA form to start the return procedure. Please indicate if the RMA is for resizing, repair or return. If the ring you ordered requires resizing it is free as long as you own it. We will only charge you for the shipping.
  8. For second time resizing and customized/personalized rings, we will contact you to let you know if it is possible and the cost.

Repairs

  • For billing questions, or to request a repair for item You purchased from JMT Jewelers, LLC. Create and submit a ticket here. here.

Exchange

  • To exchange the wedding ring you ordered for a different style, an RMA request must be filled. Shipping charges, personalization charges and price differences will be applied.
  • weddring.com is not responsible for the loss or damage of returned items for repair. Please insure and package the item in similar packaging as you received!

Listed prices

In this competitive market our goal is to keep our prices low and consistent. Gold and platinum prices fluctuate. Prices will be adjusted according to the market, up or down. If market prices go down, we will pass those savings on to you!

Guarantee

We guarantee that every ring we sell is made based on universal jewelry standards such as:

  1. Purity of metal
  2. Type of metal
  3. Width
  4. Thickness

We specialize in Wedding Rings, one of the few things that are still manufactured in the good old USA, right here in The Big Apple. We offer wedding rings made of PT950 platinum, 14K and 18K gold. Each ring is meticulously crafted and triple inspected for quality. After all, that's the only way we can offer a 100% satisfaction, money-back guarantee! Additionally all our rings are stamped with internationally accepted karat marking indicating the purity of the metal used to make that ring. The most popular markings used in US are: 18K = .750, 14K = .585, 10K = .417 and 24K = .999. The metal purities used in our ring manufacturing are 14k and 18K only, in addition to platinum PT950.

Certificate of Authenticity

  • Each ring sold by weddring.com comes with a certificate of authenticity to guarantee that your item's quality is equal to what was promised in our ads and on our website. Diamond setting guarantee: All diamond settings are guaranteed for free repair assuming that the ring and the stone are returned together. If for any reason you lose the diamond we will provide you the estimate of the replacement stone, and the setting / repair will be at no charge.

Typographical Errors

placed, and during the order processing if an error is found due to typographical errors or system error, we will contact you to inform you and to correct the error and to charge the correct amount after your approval.


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